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Dynamics Weekly #43

Welcome to Dynamics Weekly! In this week's issue: Several announcements from Microsoft, PSA, Flow and
Dynamics Weekly #43
By Guido Preite • Issue #43 • View online
Welcome to Dynamics Weekly!
In this week’s issue: Several announcements from Microsoft, PSA, Flow and a video about Dynamics 365 AI for Customer Service.
From the next issue Guido will be back to manage Dynamics Weekly, it has been a pleasure to curate this newsletter for a while.
Jonas Rapp

Articles
Dynamics 365 Field Service: Using Flow and PSA to create Time Entries of Work Order Service Tasks
Automatically Send Greeting Email on Birthdays using Microsoft Flow
Tools & Code
How to trigger a plug-in in Dynamics 365 Customer Engagement when Product License is updated in Office 365
Microsoft Flow - Recurrence Trigger Configuration
Videos
Dynamics365 AI for Customer Service - YouTube
Dynamics365 AI for Customer Service - YouTube
How to configure Dynamics 365 workflow scope in Flow - YouTube
How to configure Dynamics 365 workflow scope in Flow - YouTube
Two-Minute Tuesday - Episode 36: "Analyze your Dynamics 365 Online Storage" - YouTube
Two-Minute Tuesday - Episode 36: "Analyze your Dynamics 365 Online Storage" - YouTube
Podcasts
PowerApps Podcast 6: Pitching PowerApps to Customers | CRM Audio
Implement This 28: Native Charts in Dynamics & Model-Driven PowerApps | CRM Audio
Scrum Dynamics 14: Orientation Week | CRM Audio
Other interesting articles
Did you enjoy this issue?
Guido Preite

A curated list of articles and other resources regarding Dynamics 365 Customer Engagement (previously known as Dynamics CRM)

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